Official Policy

Refund Policy

退款政策

Please review these terms carefully before joining any program.

Refund Policy 退款政策

All fees paid are generally non-refundable and non-transferable. However, we understand that exceptional situations occur. Under special circumstances, a written appeal may be submitted within 7 days of payment. All requests are subject to internal review and approval. Please note that once the program has commenced or educational resources have been shared, no refund requests will be entertained.

所有已缴费用一律不予退还且不可转让。本平台理解可能存在特殊情况,客户可于缴费后 7 天内提交书面申请,我们将来根据实际情况进行审核批准。请注意,一旦课程项目开始,或任何教学资料与资源已发放,在任何情况下均不接受退款申请。